We accept returns within 14 days of receiving your order.

Items must be unworn, unused and in their original condition.
Return shipping costs are the responsibility of the customer.

To initiate a return, please contact us at:
siarastudio@hotmail.com

Once your return is received and inspected, a refund will be issued to your original payment method.

We offer a 30-day warranty on all pieces.

If your item has a manufacturing defect, it will be replaced.
Please note that we do not offer refunds under the warranty policy.

To request a replacement, contact us at:
siarastudio@hotmail.com

Your payment information is processed securely.

We accept:

• TWINT
• Credit Card
• PayPal
• Klarna

All transactions are encrypted and handled through secure payment providers.

• Switzerland: 3–5 working days
• Germany / EU: 10–15 working days
• International: 15–20 working days

Shipping costs are calculated at checkout.

Haven’t received your order yet? Don’t worry.

We ship all orders within the estimated delivery times stated above.
However, occasional delays may occur due to customs or postal services, which are unfortunately outside of our control.

We recommend checking your tracking information for the latest updates.
If you still need assistance, feel free to contact us at:
siarastudio@hotmail.com

We’re here to help and will do our best to assist you.